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Tags: files
  • Why isn't my file uploading?

    Our uploader supports files with the following extensions: JPG, PDF, TIFF, EPS, AI, PSD, GIF, PNG, BMP, DOC, PPT, ODT, ODG, SXD, ODP, ODS, XLS, RTF, EMF and WMF.

    All other file formats cannot be processed, that includes Corel Draw files, Adobe InDesign files and Microsoft Publisher files. Please export to PDF when using one of these programs.

    Please only upload files that are not larger than 12 MB per side. Also make sure your files have the correct dimensions, files with extremely large dimensions cannot be processed.

    If you are still having problems, confirm that Cookies and Javascript are enabled in your browser. If that does not help, we recommend the usage of a different browser (Firefox, Opera or Chrome).

    If this fails to resolve the upload problem, you may email your files to service@overnightprints.co.uk for any file problems you are having. Subject the email to ATTN: File Support. Also give a short description about what kind of error you are getting when uploading. You will receive a response the next business day with adjusted files or how to adjust your files so you are able to upload the files onto our website to place your order. Overnight Prints does not place orders for customers. All orders must be placed online by the customer.