| What is partial coating (Spot UV) ? How can I order partial coating ? |
What is partial coating (Spot UV) ?
Spot UV allows you to put Highgloss UV Coating on some parts of the cards while leaving other parts uncoated. For instance, you are able to apply glossy coating to a company logo, part of a picture or text and leave the rest of the card in a matte finish. So this gives your card a special high quality outfit which nobody else can offer you for this price. Partial coating makes sense for:
- 1. Text with an adequate font size or width of the line (over 3mm) or Logos with a diameter over 1cm.
- 2. Partial Coating on a dark background.
Spot UV is defined per side of a card. It is a 1 bit (2 colours black and white) tiff file. Black pixels correspond to coated regions. You need to make the Spot UV file fit our file specs (see File Help).
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How can I order partial coating ?
Overnightprints gives you 2 possible ways to order a partial coating to raise the quality of your business- or postcards:
- 1. You give us an order for cutting out the part of the picture or the Logo of the card for you. This service will be charged by Overnightprints in 5 minutes steps for a price of 4£ incl. VAT each step. Of course you will get an estimation of the time we will need from our service team before we start doing this work for you. After the approval of our offer from your side please go on with step 1 to 5 to finalize your order for partial coating.
- 2. 1)You create the Spot UV file on your own and finish the order according to the following steps.
In order to place an order with Spot UV, you will need to do the following:
1. Design the card or upload finished design through our website
2. Complete the order process - Don´t forget to choose the option "Spot UV" - Your order will be put "on hold" automatically.
3. Send your created Spot-UV file and your order number to spotuv@OvernightPrints.co.uk (please follow instructions below on how to create a SPOT UV FILE). If the Spot-UV file is to be created by Overnightprints for you so please send a detailed description or scanned drawing and your order number to spotuv@OvernightPrints.co.uk which describes what part of the picture or Logo should be cut out by our service team. If there may be some questions, our service team will contact you.
4. After our file experts have checked and uploaded your files, they will remove the "on hold" status of the order and your order will be forwarded to be printed.
***Please be advised that once your email has been received the process may take up to 2 business days to upload your UV file, and send your order to print.***
Spot UV File Specs:
- resolution of 300 dpi
- Spot UV files should be saved as 1 Bit-Files (colour depth 1 Bit = 2 colours)
- picture size in pixel:
- Businesscards (85 x 54 mm): 88,22 mm x 57,22 mm (1042 x 676 Pixel)
- Postcards (148 x 105 mm): 154,35 mm x 111,35 mm (1823 x 1315 Pixel)
- Postcards (210 x 148 mm): 213,22 mm x 151,22 mm (2518 x 1786 Pixel)
- Postcards (210 x 105 mm): 213,22 mm x 108,22 mm (2518 x 1278 Pixel)
Tiff files should be uncompressed. This is specified in when saving something as tiff in Photoshop.
***Converting other formats to 1 bit tiff files:***
Create a Spot UV-File:
1. Open the file in Photoshop.
2. If you want to coat lighter areas of your card or have more control over the coated regions follow these steps, otherwise continue to step 3.
- a. Select areas to be coated. There are a few way to do this: use the Marquee Tool if wanting to select a rectangle or a circle, use the Magic Wand Tool if wanting to select a colour, or use the Lasso Tool if you want to select a complex shape. Remember to hold the Shift key to add more areas to your selection.
- b. Create a New Layer.
- c. Use the Paint Bucket Tool to make all the selected areas black on the new layer.
- d. Turn off the Background Layer by clicking on the eye next to the Background Layer in the Layer window.
- e. Make sure all areas desired to be coated are black.
- f. Click Layers then Flatten Image.
- g. Select OK when asked if you want to discard hidden layers.
3. Convert your file to Grayscale (Image/Mode/Grayscale) Click OK to discarding information
4. Convert your file to Bitmap (Image/Mode/Bitmap) and select 50% Threshold for method and 300 pixels/inch (dpi) for resolution.
** Remember that all areas that are black will be coated and all areas that are white will be uncoated. **
5. Save as a tiff file. Select no compression.
***Once we receive the files, our File Support team responds to them as they come in. They check for the specs above, making sure they match up with the original design, and then upload them to the order. Once they upload them and the payment was received by Overnightprints to the order they remove the order from hold.***
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| Placing an Order - What browsers do you support? |
| Our site is supported by many browsers. We recommended using "Mozilla Firefox" and "Internet Explorer" as different browsers may cause problems when using our website (e.g. problems with uploading files). You will need to make sure you have cookies and JavaScript enabled. >> Download how to PDF: Windows / Linux & MacOS |
| Placing an Order - Why am I unable to place my order on hold? |
| If your order has already been printed, you will be unable to place the order on hold. If your order has not been printed and you are still having a problem, call 020 30515655 for further assistance. |
| Placing an Order - How do I reorder cards? |
Below are the steps you will need to take to reorder your old cards:
1. Log on to MY ORDERS located on the top right hand side of our website using your email address and old order number. (if you do not know your old order number, you can obtain a list of you previous orders under the FIND MY ORDERS section on the MY ORDERS page. You will need to know the correct email address that that order was placed under.)
2. Click "How to Reorder."
3. Click "Reorder Now."
4. Your card should be in the shopping cart at this time.
a. If you want to change the order in any way (ie: quantity, background, writing, information, etc), and it is an order you created using online templates, click the little "edit" link next to the small preview of the card. This will allow you to edit the order. If it is an order you uploaded to our website, you will need to edit your original files and create a new order.
b. If you want to add more products to the order, click "Add More Products" at the bottom left hand corner of the shopping cart.
c. If everything is correct, and you do not need to change or add anything to the order, click "Continue Checkout" at the bottom right hand corner of the shopping cart.
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| Do you have a Referral program? |
| At this time, we do not have a program in place, but it is a consideration for the future. |
| Is there an Affiliate program? |
| At this time, we do not have a program in place, but it is a consideration for the future. |
| How do I order? |
Overnight Prints now offers two different options to place your order. You are able to use our Classic Designer, or you can create the design using any of the programs listed on our FILE HELP page to create the design to your liking for upload submission.
If you are having problems with our Classic Online Designer, you will need to delete your cookies so information from other sites does not interfere with our system. For file submission via upload, we ask the files to be designed and saved in CYMK. If you save your files in any other colour mode they will be converted into CMYK mode automatically before printing. This may lead to colour variations.
Please keep in mind that our new Interactive Designer is new. We do not recommend that you solely rely on this feature to create your design because it is still a a new option. If you do experience difficulties with this designer please contact us at service@OvernightPrints.co.uk or 020 30515655.
As we are an online company, all orders must be placed and paid through our website. There are three ways to place orders with us. You can either create a card using our online designers, or you can create a card using your own design program and upload it to our website for ordering.
To use the online designer, you would simply click "PostCards starting at £....","Business Cards starting at £....", "Letterhead starting at £...." or "Brochures/Flyer starting at £....". You would then click the option that says "Classic Online Designer" or "New Interactive Designer". From there you can select a background from our premade templates, add text and images, select your quantity, add the Gloss Coating, add rounded corners if desired, and obtain shipping prices. The website will guide you completely through the checkout process.
To create a card outside of our website and upload it to our website, we ask that you follow the directions given under our "File Help" tab on our website. Once you have created the card file to our specs listed in our File Help tab, you would simply upload your file for ordering. You can do so by following the steps below.
1. Save the file(s) to your My Documents.
2. Go to our website, www.OvernightPrints.co.uk.
3. Click on the heading for the product you would like to order (ie: "Business Cards Starting at £....")
4. Click on "Upload Design"
5. Browse for the front (and back if you have one) of your card. Once the file is in the appropriate box, front and back, select "Upload" From there, the website will guide you through the uploading process. |
| What is our turnaround and delivery time? |
Overnight Prints has two different turnaround times. Both turnaround times have as a basic rule, that your order and the money transfer to our account is done by 11 o'clock noon. If you place your order on a day other than Monday there will be different turnaround times (see table). The following table should be used only as an example:
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The turnaround times starts after we recieve your money in the Overnight Prints account!
The average time for payment to clear is subject to change according to different payment methods:
Creditcard: immediately online
Money Transfer: 1 day (depending on bank up to 3 days)
Pay Pal: immediately online
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| Turnaround time max. 2 working days |
| Business Cards and 148mm x 105mm PostCards with UPS Standard (Priority Printing) or higher. |
1. Week
| Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
| If your order is done by 11 o'clock noon and the payment has cleared.. |
First morning of printing until 11 o'clock noon. |
Cutting, Finishing of products. Products are packaged. Shipping labels will be created. |
FIRST SHIPMENT DAY |
SECOND SHIPMENT DAY |
All orders made today at Overnight Prints will be printed on Monday. |
All orders made today at Overnight Prints will be printed on Monday. |
| First night of printing |
After 11 o'clock: Cutting, Finishing of products |
Your order gets picked up by UPS for shipment. |
If you choose UPS Express Saver you will have your product today. |
If you choose UPS Standard, your package is in transit with UPS. |
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2. Week
| Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
THIRD SHIPMENT DAY
If you choose UPS Standard, you will receive your product during the course of the day. |
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| Depending on your location you may receive your package during the morning hours. |
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UPS Standard (without Priority Printing):
Overnight Prints does not provide any guarantee on turnaround times of your product as mentioned above. Although products may be printed in one to five business days, there may be some delays when selecting UPS Standard without Priority Printing. This shipping option is for customers that do not require a fast delivery time.
UPS Standard (with Priority Printing):
The delivery of your product will take 1 to 4 business days after its been printed and received by UPS. (Excluding Saturday, Sunday, & Public Holidays). Depending on your location it could be delivered earlier.
UPS Express Saver:
You will receive your product on the following Business day after it's been printed and received by UPS.
Free Business Cards: The production time for free business cards is up to 5 business days (depending on the chosen shipping type). The delivery time is done by the "Deutsche Post" and may therefore take 3 to 4 business days.
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| Turnaround time max. 4 working days |
| Letterheads, 210mm x 148mm Postcards, DIN long Postcards, Brochures/Flyer, DIN long Brochures, Posters and Greeting Cards with UPS Standard (with Priority Printing) and higher. |
1. Week
| Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
| If your order is done by 11 o'clock noon and the payment has cleared. |
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Third Morning of printing until 11 o'clock noon. |
Cutting, Finishing of products. Packaging of prodcuts. Shipping label will be created. |
All orders made today at Overnight Prints will be printed on Monday. |
All orders made today at Overnight Prints will be printed on Monday. |
| First night of printing |
Second night of printing |
Third night of printing |
After 11 o'clock: Cutting, Finishing of products |
Your order gets picked up by UPS for shipment. |
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2. Week
| Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
| FIRST SHIPMENT DAY |
SECOND SHIPMENT DAY |
THIRD SHIPMENT DAY
If you choose UPS Standard, you will receive your product during the course of the day. |
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All orders made today at Overnight Prints will be printed on Monday. |
All orders made today at Overnight Prints will be printed on Monday. |
| If you choose UPS Express Saver you will have your product today. |
If you choose UPS Standard, your package is in transit with UPS. |
Depending on your location you may receive your package a day earlier. |
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| *The delivery time will be added on the turnaround times as mentioned above. We want to point out, that we print, ship and deliver orders only on business days (Monday to Friday). |
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| *Overnight Prints doesn't guarantee the compliance of the shipment days if selected UPS Standard shipment. Although we normally print in one to three days , there can be a delay in shipping with UPS. Only if UPS Express Saver is selected we guarantee that the UPS shipment will arrive the following business day after Overnight Prints hands the the product over them. |
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| *Overnight Prints has its own on-site printing facility and we ship throughout most of Europe. |
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| What is the price of the different products? |
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All pricing is listed on our PRICING page in correlation to the quantity and the number of sides. There is a £1.84 charge per 100 cards for the rounded corners option. Shipping costs vary upon the weight of the package and the destination of the package. |
| What type of paper is used? |
| We use a 350 g/qm stock with a satin matte finish for our business cards and postcards. If a glossy coating is applied it will add a little bit of thickness. For our letterhead and envelopes we use a 100 g/qm wood free opaque paper. Brochures/Flyer are a 150 g/qm g/qm Illustration Printing Paper that is coated on both sides. All products are printed on off-set or digital presses. |
| How do I make changes to my order? |
| As an Overnight Prints customer, you are granted full access to your account from any computer as long as you have followed the ordering process at least up to the billing portion of the order. This will give you the possibility to continue the order at a later date as described below. Once your order is completed, you have the ability to place your order on hold, edit your order, track your order and cancel your order as long as it has not yet printed. Simply log onto MY ORDERS located on the top right hand side of our website with your invoice and email address and select the option that is needed. Be sure to write down your order number prior to completing your order. |
| What causes colour drift and colour out of spec? |
| The accuracy limitations of CMYK printing are that the results can vary, sometimes greatly, depending on the range, how it is calibrated, and the particular colour you are trying to print. Even the results from different digital printers or presses can vary, so colour accuracy may be an issue, particularly if you're printing items at different times or with different printers. There are also colours that cannot be reproduced using the CMYK process - such as metallics and very bright colours. It is VERY IMPORTANT that you don't use spot colours in your document. Inevitably, the colours shift when converted to CMYK, and this could be a cause of the colour out of spec you're experiencing. A good idea for designers might be to go into the Pantone Process Book and pick a process colour that's as close to the spot colour as possible, when choosing to use a four-colour printer. Select a colour that can be printed in CMYK. Use the process colour instead; the colour is much more likely to print. |
| What if I am unsatisfied with the product I received? |
Overnightprints guarantees a No-Risk Satisfaction Guarantee
Overnight Prints promises to do all to get your complete satisfaction. If there is a reason for dissatisfaction at any time, we'll reprint your product for free or you'll receive a voucher or a discount for your next order at Overnight Prints. In order to constantly improve and check our quality, we kindly ask you to please send us back 4-8 samples of the product in an envelope before we start the compensation process. After checking the product we will reprint your order or you will get a voucher.
Please be aware that due to the nature of four-colour printing, we cannot print every colour available on a computer monitor. We do not colour match; instead, we offer the industry standard in pleasing colour and will make any reasonable adjustments to help correct submitted files. If Overnight Prints cannot correct the file or reprint to pleasing colour standards, then we will issue an RMA and refund the purchase price. Because we want to constantly increase our quality level, we have this basic condition for refunds, that the complete product has to be send back to Overnight Prints.
If an issue arises with the printing quality of your product, please contact our Customer Service department at 020 30515655 or send an Email to service@OvernightPrints.co.uk.
Overnight Prints will correct improper cutting, colour drift, printing delays and printing quality. The customer should correct files without full bleed or with incorrect colour selection, incorrect resolution, incorrect file dimensions, visible crop marks, incorrect card orientation, and spelling or grammar errors. You can always contact our file support department if you are unable to correct these issues yourself. They will do their best to guide you to a positive result.
Before Printing it may be beneficial to read some of our guides. Below are links to useful information.
GUIDELINES
CARD ORIENTATION
COMMON MISTAKES
Shipping information for letters and postcards |
| Does Overnight Prints print and ship everyday? |
| We print and ship Monday through Friday, excluding Public Holidays in Germany. |
| Why isn't my file uploading? |
| For business card and 148mm x 105mm postcard uploads, we accept Adobe ILLUSTRATOR and EPS files, if the files are saved as version 8 or lower. Otherwise, these files must be converted to 300 dpi pdfs, tifs, or jpgs for correct upload. Please do not submit transparent files. We cannot process multi-layered files. Please submit flattened files under 12MBs per side. For our large size postcards, letterheads, brochures/flyer and envelopes, please submit high resolution jpg's, pdfs, or LZW tifs for upload. If you are still having problems, please delete your cookies from your web browser and refresh the site, then upload. Make sure you are using Firefox or Explorer. If this fails to resolve the upload problem, you may email your files to service@OvernightPrints.co.uk for any file problems you are having. Subject the email to ATTN: File Support. You will receive a response the next business day with adjusted files or how to adjust your files so you are able to upload the files onto our website to place your order. Overnight Prints does not place orders for customers. All orders must be placed online by the customer. |
| Does my custom design meet the specifications? |
| Uploaded files must fill the entire area to the full bleed dimensions. Please view our GUIDELINES. What you see on the preview is what will be printed. Please view our MOST COMMON MISTAKES on what is considered a correct upload versus an incorrect upload. Keep in mind the preview does not represent the actual size of the card after print. |
| Are the colours shown on the preview screen accurate? |
Colour fidelity warranted by Overnight Prints is consistent with industry standards for "pleasing colour." Overnight Prints offers no guarantee of "match-print" or "match-product" colour fidelity. Overnight Prints cannot prevent slight colour shift throughout an order. Overnight Prints does not guarantee that the colour will match the preview as it appears on a customer's monitor, as we cannot compensate for a colour variance on each customer's monitor.
We do ask all custom uploaded files to be designed in CMYK, and uploaded in CMYK. You may also upload in RGB, however the colour will be converted and may not be as accurate. If your file contains large quantities of blues and purples, it may be best to limit the magenta hues in the design to no more than 10%. If you do upload in CMYK, we ask you to design using our preferred colour profile for better colour accuracy. Overnight Prints uses the Euroscale Coated v2 colour profile. If you have any questions, please view the link RGB & CMYK for more details.
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| Do I receive proofs prior to print? |
| Overnight Prints does not send out hard copy proofs. All proofs are viewed online. What you see on the preview screen is what will be printed. |
| What files do we support? |
| We accept 300 dpi JPG, TIF and PDF
files for custom upload designs. We also accept Adobe Illustrator and EPS files version 8 or lower for custom business card and 148mm x 105mm postcard uploads. |
| Why aren't my fonts viewing correctly? |
| Depending on the program you are
using, you must ensure all text and images are embeded or outlined. Sometimes a font cannot be embedded. If this happens, it is because of a non-registered font, or a preview only font. You will need to substitute the font if so. |
| Why does my paper curl when I print on it? |
| The paper is slightly wet due to the ink and water being applied during the printing process. It needs about 1-2 weeks to completely dry depending on humidity. In most cases it's usable out of the box, but in high humidity places it could take a few days. |
| What happens if my order is delayed? |
| Due to the high amount of orders we receive, some orders may experience delays occasionally. Simply email us at service@OvernightPrints.co.uk or call our existing queue to rectify the situation. Overnight Prints will gladly issue a credit towards a future order. |
| Do all orders have to be placed online? |
| Yes. Overnight Prints does not accept any walk-in or orders by mail. This includes cds with files, scanned images, or hard copy prints. All orders must be placed via our website. If design assistance is needed, please email the files or request to service@OvernightPrints.co.uk. Our representatives will contact you promptly and will guide you to a sucessful file for uploading on Overnight Prints. |
| How do I clear my browser's Cache Memory/Cookies? |
Clearing Cache on Microsoft Internet Explorer 6
1.Click Start, select Settings and Control Panel.
2.Double-click Internet Options to open Internet Properties.
3.Click Delete Files. Click Delete Cookies.
NOTE: Deleting Cookies removes ALL the cookies stored on the computer.
4.Click OK on the Delete Files dialog box.
5.Click OK.
Clearing Cache on Microsoft Internet Explorer 7
1.Click Start, select Settings and Control Panel.
2.Double-click Internet Options to open Internet Properties.
3.Click Delete Files. Click Delete Cookies.
NOTE: Deleting Cookies removes ALL the cookies stored on the computer.
4.Click OK on the Delete Files dialog box.
5.Click OK.
Clearing Cache on Firefox
1.Click Tools and select Options.
2.Click the Privacy Icon.
3.Click Clear across from the Cache option.
4.Click OK.
5.Exit and relaunch the browser.
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| What are the file specifications I should design to? |
For better understanding of our cutting marks and safe zones please click at Guidelines & Cutting Explained.
At Overnight Prints we allow printing to the edge of the products and we take pride in having the tightest cutting margins available. These margins are 1,61mm and are named full-bleed (green line) and safe zone (red line).
Trim Marks (Blue Line)
The product will be cut on the trim mark (blue line), however the cut may shift up to 1,61mm in any direction. Due to this shift Overnight Prints does not recommend borders of any type.
Full Bleed (Green Line)
If you wish to have coloured backgrounds or images continue to the edge of the product they must continue past the trim marks to the full bleed margin. If they do not continue to the full bleed margin you most likely will end up with white strips along the edge of the product due to our cutting tolerance.
Safe Zone (Red Line)
Text or any other elements you don't want to be trimmed off must be placed within the safe zone. If they are placed directly next to the trim mark and the cutting is off but within tolerance, the text will be chopped off. Due to our cutting process and tolerance we do not recommend borders of any kind. By our policy we are protected to cut 1,61mm outside or inside the Trim Marks.
| Quick Specs: |
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| Product |
Cut Size |
Bleed Size |
Resolution to Submit (300dpi) |
| Business Card |
85mm x 54mm |
1,61mm |
88,22mm x 57,22mm |
1042 x 676 |
| DIN A6 Postcards |
148mm x 105mm |
3,175mm |
154,35mm x 111,35mm |
1823 x 1315 |
| DIN A5 Postcards |
210mm x 148mm |
1,61mm |
213,22mm x 151,22mm |
2518 x 1786 |
DIN long Postcards /
DIN long Brochures |
210mm x 105mm |
1.61mm |
213.22mm x 108.22mm |
2518 x 1278 |
| Letterhead |
210mm x 297mm |
1,61mm |
213,22mm x 300,22mm |
2518 x 3546 |
| *Brochures/Flyer |
297mm x 210mm |
1,61mm |
300,22mm x 213,22mm |
3546 x 2518 |
| DIN A3 Poster |
297mm x 420mm |
2.00mm |
301mm x 424mm |
3555 x 5008 |
| DIN A2 Poster |
420mm x 594mm |
2.00mm |
424mm x 598mm |
5008 x 7063 |
| DIN A5 Greeting Cards |
210mm x 148mm |
1.61mm |
213.22mm x 151.22mm |
2518 x 1786 |
| DIN A4 Greeting Cards |
297mm x 210mm |
1.61mm |
300.22mm x 213.22mm |
3546 x 2518 |
• Your Final Product will be this size
• 1,61mm - 3,175mm is trimmed from the uploaded file, depending on the product.
• The safe zone is 1,61mm inside the file product size.
* folding options coming soon. |
• Size of trim. |
• Your uploaded file should be this size
• Image should extend all the way to the edge.
• Make sure all text is inside the safezone. |
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| How do I determine what way my cards need to be flipped? |
Please view our Card Orientation page located here. CARD ORIENTATION
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| Am I able to save my design and then come back to it? |
To save a design created using the Classic Designer you will have to add the card to the Shopping Cart. Once in the Shopping Cart there is a link at the bottom of the page that says "Continue to Checkout". Now choose your method of payment, enter the shipping address and confirm by clicking on "continue to checkout". Your data has been saved. Please note down your order number.
If you wish to continue editing your order, please log in on our website under "My Orders", entering your email address and your order number. Click on "Continue to checkout". You will now be directed to your shopping cart. There, you may finalize your cards by clicking on "Edit". When finished, proceed with your order.
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| I have my files designed and saved as .DOC, what do I do now? |
| If you create your artwork as a DOC file you will have to convert it into PDF before uploading it to the website. Use an appropriate program for this if you have one. Otherweise, please email your data to service@OvernightPrints.co.uk. We will convert your data for you and send them back via email. You may now upload them to our website and place your order.
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| Why is my Illustrator file uploading off center? |
| When creating your Illustrator file you must create a white background layer that completely fills the full bleed size of the file. This will prevent the file from cropping to a different file size.
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